OMS (Outage Management System)

Outage Management System (OMS)

An Outage Management System (OMS) is a software platform used by utility companies to detect, manage, and restore power outages efficiently. It integrates with other systems like SCADA (Supervisory Control and Data Acquisition) and Advanced Metering Infrastructure (AMI) to improve response times and minimize downtime.

Key Functions of OMS

• Outage Detection – Identifies power outages using customer reports, smart meters, and SCADA data.
• Fault Location & Analysis – Determines the affected areas and possible causes of the outage.
• Crew Dispatch & Management – Assigns field teams to restore service efficiently.
• Customer Communication – Notifies customers about outages, estimated restoration times, and progress updates.
• Historical Data & Reporting – Stores outage data for future analysis, improving reliability and response planning.

Benefits of OMS: Faster outage response and service restoration. Improved communication between utilities, field crews, and customers. Data-driven insights to prevent future outages.